Automist servicing for any system, whoever installed it
Annual servicing for Smartscan, Hydra, Fixed Head and older Automist systems. Clear prices, a proper service certificate, and an authorised installer who does the work himself.
Automist service prices
Fixed prices for London and the South East, all plus VAT. Outside the South East, we’ll confirm the price when you book. Any extra repairs or fixes are quoted before any work is carried out.
£150 + VAT per system
Several systems serviced in the same building on one visit. Ideal for blocks of flats, developments and landlords.
£180 + VAT
A typical single-system service, including your service certificate.
£200 + VAT
A single-system service in Central London.
Systems we service
We service every Automist system Plumis has made, whoever installed it:
- Automist Smartscan and Smartscan Hydra, the current systems
- Automist Hydra
- Automist Fixed Head
- Older and discontinued Automist systems, including early tap-mounted units
If your original installer has stopped trading, moved on or isn’t answering, that’s fine. We’ll pick it up, service it properly and remind you every year after that.
What’s included in an Automist service
A service takes about 45 minutes per pump system. Every service covers:
- Checking the alignment, making sure nothing has changed in the room and there are no obstructions
- Updating the software to the latest version on Hydra systems
- Running the pump and checking the pressures and water flow
- Checking the filters
- Cleaning the lenses
- Cleaning the smoke detectors and testing they work
- Changing the batteries in wireless detectors
- Draining the system and leaving it clean and in good condition
- A service certificate for your records
- A reminder from us when your next service is due
Why Automist needs servicing every year
- It has to work on the one day it matters. Automist is an active system with a pump, detectors and batteries, and they all need checking.
- The British Standard recommends a service at least every 12 months, by a competent person.
- Landlords have a legal duty. Under the Regulatory Reform (Fire Safety) Order, fire safety systems in let properties need to be maintained, and your service certificate is the evidence.
- Insurers, buyers and building control may ask for it. A dated service history shows the system has been looked after.
Support between services
Once you’re signed up with us for servicing, you or your tenants can call us with any issues or questions about the system. We’re happy to help, so you’re not left on your own between visits.
Landlords, managing agents and developers
Got several Automist systems in one building or across a portfolio? We’ll service them in one visit at £150 + VAT per system, give you a certificate for each one, keep track of the due dates so nothing gets missed, and take calls from your tenants if they have a problem.
Why choose Voltek
Authorised installer
Authorised Plumis Automist installer since 2019, and winner of the 2024 and 2025 Best Practice Awards.
Nigel does the work
The person who services your system knows Automist inside out. You won’t get a different subcontractor every year.
Clear prices
Published prices, and anything extra is quoted before it’s done.
Reminders and support
We remind you when your service is due, and you or your tenants can call us with any problem.
Quick and tidy
About 45 minutes per pump system, and the system is left clean and in good condition.
London and nationwide
Based in West London, covering London and the South East, and servicing systems nationwide. Prices outside the South East confirmed when you book.
Automist servicing FAQs
How much does an Automist service cost?
A single system is typically £180 + VAT, or £200 + VAT in Central London. Where we service several systems in the same building on one visit, it’s £150 + VAT per system. Any extra repairs or fixes are quoted before any work is carried out.
How often does Automist need servicing?
At least once every 12 months. The British Standard recommends an annual service by a competent person, and Plumis advise the same. We’ll remind you when your next one is due.
Can you service a system someone else installed?
Yes. We service any Automist system, whoever installed it, including systems where the original installer has stopped trading or isn’t responding.
Which Automist systems do you service?
All of them: Smartscan, Smartscan Hydra, Hydra, Fixed Head and the older, discontinued Automist systems, including early tap-mounted units.
How long does a service take?
About 45 minutes per pump system.
Will servicing make a mess?
No. The pump is run as part of the test but the water is collected, and the system is drained and left clean and in good condition before we leave.
Do landlords need to service Automist?
If you let a property, the Regulatory Reform (Fire Safety) Order means fire safety systems need to be properly maintained. An annual service and certificate is how you show that.
What happens if something needs repairing?
We’ll tell you what’s wrong and give you a price first. No extra work is carried out until you’ve agreed it.
Can my tenants call you if there’s a problem?
Yes. Once you’re signed up with us for servicing, you or your tenants can call us with any issues or questions about the system and we’ll help.
What areas do you cover?
We’re based in West London and cover London and the South East, and we service Automist systems nationwide. Outside London and the South East, we’ll confirm the price when you book.
Do your prices include VAT?
No. All prices shown are plus VAT.
Book your Automist service
Tell us where the system is, which one you’ve got (if you know) and roughly when it was last serviced, and we’ll get you booked in.
New to Automist? Find out how Automist works, or see Automist for homeowners.